Bad customer & management service

4 week back I went into westwood spar in boksburg. After picking my items I went to the till to pay. I handed the cashier my bank, entered my pin. After a while she tells me the system is offline. When I went onto my mobile banking it showed the money went off my acc. The cashier & the floor manager insisted that the money didnt go off. I then had to re swiped my card cos I had no cash on me at the time. I went to the store 4 times & made a number of call to find out when they going refund me... but all get back from them is \we will call u tomorrow"which never happens. """