SS
Sithandwa S

1 reviews | Active since Jun 2015

06 Aug 2015, 09:38

bad attitude given by chashier at the kiosk

I went to Spar on 06/08/2015 at about 8am. I asked for R10 peanuts and she asked me which ones &since there was only one type of peanuts so i repeated. She then asked again which ones with an attitude so I repeated. She then says they have red skin so I said oh OK those ones. Then she went on to say that there are different types of peanuts so I should be specific. I then told her that there are different types of nuts- cashews, macadamia pistachio and I was being specific by wanting peanuts.She then asks me for how much do I want so I repeated R10. She then starts making facial expressions. So I told her she doesn't look pretty if she does that. She then did the faces again and tell me that she's pretty and knows for a fact that she's prettier than me as I am ugly. It's at this point I asked for the manager. I was then told the manager had not yet arrived but there was the supervisor. I then spoke to the supervisor about the matter. Even while speaking to the supervisor Nondumiso kept adding her side coments. The supervisor then apologised on Nondumiso's behalf. She did not apologise. It's unacceptable that she give me attitude because she doesn't know the different types of nuts

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Replies (1)
SPAR
SPAR's reply06 Aug 2015, 14:50
Official
Hello sithandwa sikhak,

Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.

Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za