RM
Rolihlahla M

1 reviews | Active since Oct 2014

19 Sept 2015, 04:05

Bad attitude from cashier and pricing and barcodes

Good day to whom this may concern<br> <br> I walked into the Kwikspar in grahamstown, at 3:40AM, and i picked hamburger patties and bread, and when i got to the till, the cashier said this item will not scan because it hasn't been put on the system. i politely asked why is it on the shelves then? and why isn't it on the system, and she rudely responded by saying its the managers job, and i thought she was just exhausted perhaps, and i asked her who is her manager and she rolled her eyes and gave me the name, and i said because you're rude im going to report you. im really in disbelief that i was treated like that, regardless of my age i am still a customer and she thought i would let it go. Also i am now left hungry or left to resort to an alternative because something was put on the shelf without being put on the system. its unacceptable and no way my problem<br> <br> Kind Regards

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Replies (1)
SPAR
SPAR's reply21 Sept 2015, 06:58
Official
Hello Rolihlahla,

Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.

Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za