Bad Attitude & Bad Service & Arrogant Manager

Today 03/09/2015 I went to Retail Crossing Spar to buy Simply chicken Vienna's as advertised in the spar pamphlet. I got there and didn't find them and asked one of the workers and he told me that they didn't received stock for it and I should ask the manager for clarity and that is when I met your illiterate, arrogant manager Anthony who told that the specials are planned 3 months in advanced and he hasn't received the stock and there is nothing he can do about it & I should just deal with it with a bad attitude, he said this in front of his stuff who just looked on at me looking like a fool who came to beg not like a customer. I am shocked that spar receives our money but I was shown little respect as a paying customer. Anthony is a sorry excuse for a manager as he showed illiteracy in customer service I didn't have to know when and how the specials are planned. I don't care, when u advertise goods I expect to find them and if they are not available inform me as a customer when will the goods be available. The sign at the entrance saying Good Service Guaranteed is a lie. You don't know a single thing about good service and you gladly accept money from customer you don't respect