ME
Maretha E

1 reviews | Active since Oct 2022

20 Sept 2025, 13:29

BAD ATTITUDE AND THE CONSUMER IS NOT A PRIORITY IT'S ABOUT MONEY MONEY MONEY

Is there not a 0 star option available? SPAR RAMSGATE is probably the worst SPAR IN SA Management changes faster than the weather but the current Management is a nightmare. The manager is NEVER available, and the assistant DON'T GIVE A DIME. once I MADE A REQUEST TO THE MANAGER, followed up 3 times and until today no reply. RAMSGATE SPAR never have promotions advertised. From the day in this case the 16th September till the promotion expires, you can go by every day and they REFUSE TO GIVE you a rain check. The next day after the promotion expired, my, my there is the product on the shelve. ALL the other SPAR branches Uvongo Shelly and Southbroom even Margate have stock AND IT IS THE SAME TRUCK THAT DELIVER TO THEM. They tell you to pay-they do not give a rin check I fell for this promise once and paid and never received the products. There meat is really not up to standard and extremely expensive. More expensive than Woolworths which stock only 1st grade quality meat. Multiple times I bought fresh produce on the Farmers Market Special. Many time I went back to request the rotten items be replaced with quality grade Veggies and fruit. ALSO do they have this beggar sitting in a wheelchair asking the customers for food or drinks. VERY BAD REFLECTION ON THE SPAR STORE NAME. AND when my friend, (who don't get paid) who buy at their store on a regular basis, for huge amounts AND request a small amount like R250 as a donation for fundraising for Cancer Patients, she is a registered Pink Lady, AND KEEP IN MIND a lot of customers are diagnosed with cancer and buy at RAMSGATE store they are not willing to donate. But a beggar which is a nuisance have permission to sit in front of the store. A number of my friends including me now prefer to buy at Checkers and Pick and Pay. Ramsgate SPAR should really focus on priorities and attitude and sales service. AND KEEP IN MIND IT IS THE CUSTOMER WHO PUT THEIR BREAD ON THE TABLE. Word of mouth is an extremely good advertising for bad service and not putting the customer first. They should focus on the customer instead of making a target. SPECIALLY THE LOCAL CUSTOMER WHO KEEPS THE CASH FLOW GOING OUT OF SEASON!!!

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