AP
Ansune P

1 reviews | Active since Dec 2015

02 Jan 2016, 21:33

Bad attitude and rotten and expired food

Today I went to buy a few things from Spar. I once again found myself picking up one thing after the other that has expired. First it was cupcakes, then small pancakes and the final straw was when I picked up cheese grillers that has expired 23 Dec. I will really never buy from this Spar again. This is not my first bad experience. You can never buy milk that is still drinkable. It is always off. Another client actually through the milk at the owner when I was in store once. So clearly it's not just me!! I even bought rotten kebabs and when I returned it the owner shouted at me as if it is my fault. I told him to take a bite and he refused. He also said more then once if the fridges does not work it is not his problem or fault. Now I beg to differ... Today I walked out because I will not be shouted on again because the products on shelves are not checked! I will rather go and buy from another retailer. Clients are not important. The owner really does not care what is sold to clients and he has a bad attitude. Very disappointed with Spar. I am sure this is not the type of business that is acceptable to them as a group! I have never encountered this problem from other Spars.

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Replies (1)
SPAR
SPAR's reply06 Jan 2016, 11:11
Official
Hello Ansune,

Thank you for bringing this to our attention. We apologize for the awful shopping experience that you had and will be taking this up with the owner of the store and within a maximum of 7 working days we will contact you to resolve this matter.

Thank you for helping us to improve this store.

Yours Faithfully
Luyanda Dlamini
Customer Care Advisor
www.spar.co.za