PR
Paul R
1 reviews | Active since Mar 2009
13 Apr 2015, 08:15
Bad attitude
On the 12th April, I purchased milk at Superspar Montana. First the price at the till for 2l C***** milk was R39,99 (I have the till slip before me: slip no 4680 till 012) and there was a not clearly marked shelf price of R24,00 for the item. After the manager sorted this out, I had to point out that the change for the price difference was wrong. This caused a second argument. I phoned the managers phone number on the till slip *** ***), and it went on voice mail, during their business hours. If I have to pay this price on the slip, I would rather purchase from Woolworths. Their attitude, when pointing out a problem, is very bad!
Helpful (0)
Replies (1)0
Replies (1)
SPAR's replyOfficial
14 Apr 2015, 08:14Hello mrx,
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Best regards,
SPAR's reply14 Apr 2015, 08:14
Official
Hello mrx,
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.
Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za
Best regards,