BAD

I am really not happy how with the service i just got. About two or three weeks ago i went to purchase a product and i was told the you do not have the product in store and your stock will arrive on Wednesday or Thursday, then i asked if anyone contact me once your stock has arrived (instead of being asked for my details by the stuff i ask them) i waited for a call until today and ONE HAS CALLED ME .

Today i went again to your brunch to purchase food ,i stood by the spicy area looking for the product that i wanted asked about and i did not find it, then i asked a gentleman by the vegetable section if i could speak to the manger or does he know anyone who is in charge/located here , he then waved his hand showing me where i will find the manager, i walked awards the tills and I asked to the manger

A lady came to speak to and i told her what’s the issue, then she went to your small office, she came back telling that they do not stock this product anymore(She gave the the BULL ****T story because one had contacted me)i asked why didn’t anyone contact me and let me know and she said I don’t know, while i am standing with the manger the lady that i gave my details walks pass us.

Why take a customer details if no one will call or email, you should put your staff into more customers services