AUTOMATIC REPLY/NO FEEDBACK

I wrote a complaint more than a month ago and I was sent this reply: <br> <br> Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.<br> <br> Glenda Turpin <br> Customer Care Advisor<br> Telephone ***<br> [URL Removed]<br> <br> I'm beginning if this is not just an AUTOMATIC REPLY that Spar sends to everyone to keep them quite? This shows how much you care for your customers.