CN
Coetzee N

1 reviews | Active since Nov 2013

24 Mar 2015, 21:42

Arrogance, Bad Customer Service

After doing shopping nd spending over R200, I saw 3 items which i wanted to purchase.The items was clearly marked at R4.05 when I wanted to pay the teller told me that it was R10.00 each. I told them that I would like to speak the manager as the items was clearly marked and thats the price I want to pay. He inturned advised that he is busy and he does not have time for petty customers. This being me? Really sad that a so called manager has such an additude, and calling clients petty. He didn't even bother to come and speak to me he informed the teller to advise me to either take it or leave it! Wow! I had no words for such arrogance from a manager. Sad to have people like that at management level, they suppose to be management nd resolve customer issues. I do have pictures of the items and the marked pricing.Such blatant poor / Bad customer service.

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Replies (1)
SPAR
SPAR's reply25 Mar 2015, 09:56
Official
Hello Mikhile1705,

Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.

Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za