Appalling service at best.

If you like unpleasant, stuck-up, inadequate service, then this is the Spar for you.

I visited this Spar yesterday to buy some snacks. When I got to the checkout I was not greeted by the cashier, nor was there any interaction. After paying for my items I noticed that the change I received didn't quite add up, so I looked at my receipt and noticed that I had been overcharged, I then told the cashier (whose name I now notice from my receipt is S Cele) that the price I had been charged was not the same as the one displayed in the shop, She then took my receipt and left for a while when she returned, She didn't apologise or even acknowledge that there had been a mistake, she just opened the till and gave me the amounts that I had been overcharged, I looked at the change and also noticed that it was still short as I had bought 4 items, so I asked her was it just the 3 items that I had been overcharged for and she shook her head mumbled a yes and looked away dismissing mine. I was a bit surprised that a supervisor wasn't called to correct the error, approve or reverse the transaction or offer some sort of confirmation.

This S. Cele cashier was so unpleasant and acted almost as if it was an inconvenience to her that I'd been overcharged.

It is quite sad that this Spar is run this way, being in retail myself, I can only imagine the amount of discrepancies this Spar encounters.

This is not the first terrible experience I have had in this store, The staff and management are seriously lacking in customer service. I don't think it will drive away sales as most customers who shop there feel they deserve this kind of treatment.