APALLING CUTOMER SERVICE, INFERIOR QUALITY

I bought 2 loaves of garlic bread on the 31 December 2015 only to find that both where mouldy by the 02-01-2016. I tried to return it at the store on 02-01-2016 but because I had not kept the receipt I was refused a refund or exchange even though the bread was in its original packaging with the spar price and label on it. Customer service is appalling besides the fact that the sell by date can not be trusted at spar. I lodged a complaint with Spar customer service and got a reply that within a maximum of 7 working days I would receive feedback from Luyanda, after 10 working days I wrote to her adding to my complaints of poor customer service and quality of food, the lack of integrity on her part to keep to her promise of feedback, it is now 11 working days that have lapsed and still no feedback has been received<br> <br>