sC
stephanie C

1 reviews | Active since Oct 2015

28 Feb 2016, 19:28

ABSOLUTE HUMILIATION - MATTER TO BE TAKEN FURTHER

I have never in my life been more humiliated in front of an entire store with my children with me as well my husband when we picked up 2 toothbrushes from the self to get to the till and the price on the shelf and shelf on product was 2 different prices i advised the lady at the teller this is not the same price as the shelf, she called the most useless \MANAGER\" her name Rose Mashenyo (under correction) who then went to look at the shelf she did not realize my husband was behind her when she tried to quickly change the price my husband then said it doesnt help changing the price that is where it was and she screamed at him saying i didnt see you there and dont tell me how to do my job!!! she then barged over to the counter and said well then \"SOMEONE\" looking at me in my eyes changed the price another \"MANAGER\" then went with her to the shelf by that time i had paid and was at the kiosk to pay my DSTV when i turned around and she was pointing at me saying there that one, my husband and kids were at the car already when i went to fetch them, when i walked into the shop to see the other manager he was at the back getting video footage, so i said to the useless \"ROSE\" i want to talk "

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Replies (1)
SPAR
SPAR's reply29 Feb 2016, 07:56
Official
Hello stephaniehoppa,

Thank you for taking the time to email us and for bringing this matter to our attention. We will be taking this up with the store and you will be contacted within a maximum 7 working days to resolve this.

Glenda Turpin
Customer Care Advisor
Telephone ***
www.spar.co.za