JN
Janine N

1 reviews | Active since Jan 2018

29 Nov 2023, 17:44

Manager says me as a consumer has no right to return my items bought 5 days agoa

I write this review with so much anger and disappointment. I recently as in Saturday bought alcohol for a staff party and wanted to return the goods as the persons who was having the staff party cancelled due to the process of retrenchment. It's quite obvious that no one wants to party with retrenchments looming. I went to Tops on Weeto speak about returning the alcohol which is safely stored at home untouched. Gawie the manager then stand before me and then tells me that he will not take back the alcohol that I bought SATURDAY the 25th November 2023. And I asked him as a consumer do I not have the right to return such items if there is mitigating circumstances and e point blank told me that I do not have the right to return and get my money back as he has the. right to decline my return. This is money taken from out of m pocket as I was doing the party people a favour by buying this alcohol with my hard earned money which he is telling me he won't give back. I am going through this retrenchment as well and cannot afford to keep alcohol that I don't even drink. I m asking for your urgent assistance in this matter to rectify this wrong. I actually wish I could rate no stars. Contact number ***

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Replies (1)
JN
Janine N's update05 Dec 2023, 11:39
Reviewer Update
Still no reply and I'm still stuck with wine of R2700. And no reason why I can't return it after retrenchment letters have been issued to staff and party can't be afforded due to retrenchments looming.