Soweto Toyota
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Soweto Toyota
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Oct '25 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNN
Nhlamulo N
1 reviews | Active since Sept 2024
1 Dec 2025, 10:47
Bad service
I am writing to express my extreme dissatisfaction with the service I have received from Eunice, a staff member at your dealership. Despite numerous assurances and promises, I have been misled and misinformed about the delivery of my vehicle. Eunice Matywatywa initially informed me that I would receive the car last Wednesday, but when that did not materialize, she postponed it to Saturday, citing non-reflection of payment as the reason. Throughout the week, she continued to provide me with false hope, stating that the payment had been made and would reflect on Thursday, only to push the delivery date to Friday and now Monday. Each time I attempt to follow up, I am met with excuses and a lack of clear communication. This has resulted in significant inconvenience and financial loss, as the vehicle is essential for my business operations. I urge you to investigate this matter and take immediate action to rectify the situation.
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Nhlamulo N
1 reviews | Active since Sept 2024
1 Dec 2025, 10:47
Bad service
I am writing to express my extreme dissatisfaction with the service I have received from Eunice, a staff member at your dealership. Despite numerous assurances and promises, I have been misled and misinformed about the delivery of my vehicle. Eunice Matywatywa initially informed me that I would receive the car last Wednesday, but when that did not materialize, she postponed it to Saturday, citing non-reflection of payment as the reason. Throughout the week, she continued to provide me with false hope, stating that the payment had been made and would reflect on Thursday, only to push the delivery date to Friday and now Monday. Each time I attempt to follow up, I am met with excuses and a lack of clear communication. This has resulted in significant inconvenience and financial loss, as the vehicle is essential for my business operations. I urge you to investigate this matter and take immediate action to rectify the situation.
0
Replies (0)RM
Rebone M
1 reviews | Active since Nov 2025
21 Nov 2025, 08:06
Disappointed and dissatisfied customer
Good evening My name is Ramosedi Mashala, I took my Toyota CHR 2017 model to Toyota maponya dealership in Soweto on Monday the 17th November 2025 at 07h30 am, it was showing an alert on the instrument cluster of engine coolant temperature being high and it was jerking, I was assisted by the lady by the name of Brenda. the whole day there was no communication from the dealership whether they could diagnose the car or not, at 14h00 pm I called them to check the progress with the car but Brenda told me they have not done anything to the car because they Want to know if I will pay diagnostic fee, I was furious as they asked me the same question in the morning and I gave them go ahead, I agreed to pay the diagnostic fee and immediately Brenda sent me the invoice for diagnostic fee of R2100. She gave mechanic phone to speak to me and he confirmed that he didn't do any diagnosis on the car yet, so my question to them was why did they sent me invoice if they didn't do any diagnosis? There no clear answer. Fast forward my car spend 4 days at the dealership and they still could not diagnose it, on Thursday afternoon I requested to take my car as it was obvious they are unable to diagnose it, after taking my car I drove for about 8km and the car Was stuck and I was unable to continue driving, I called my partner to come and tow my car, I also informed the guy who gave me the car at the dealership by the name of innocent, my question to him was how come my car is now having difficulty moving but when I brought to the dealership it was moving. Kindly intervene as the service I received from the dealership was very poor, no communication, my car Was in the worst condition than when I took it to the dealership and the guy just blueticked my message and no explanation given. Good evening My name is Ramosedi Mashala, I took my Toyota CHR 2017 model to Toyota maponya dealership in Soweto on Monday the 17th November 2025 at 07h30 am, it was showing an alert on the instrument cluster of engine coolant temperature being high and it was jerking, I was assisted by the lady by the name of Brenda. the whole day there was no communication from the dealership whether they could diagnose the car or not, at 14h00 pm I called them to check the progress with the car but Brenda told me they have not done anything to the car because they Want to know if I will pay diagnostic fee, I was furious as they asked me the same question in the morning and I gave them go ahead, I agreed to pay the diagnostic fee and immediately Brenda sent me the invoice for diagnostic fee of R2100. She gave mechanic phone to speak to me and he confirmed that he didn't do any diagnosis on the car yet, so my question to them was why did they sent me invoice if they didn't do any diagnosis? There no clear answer. Fast forward my car spend 4 days at the dealership and they still could not diagnose it, on Thursday afternoon I requested to take my car as it was obvious they are unable to diagnose it, after taking my car I drove for about 8km and the car Was stuck and I was unable to continue driving, I called my partner to come and tow my car, I also informed the guy who gave me the car at the dealership by the name of innocent, my question to him was how come my car is now having difficulty moving but when I brought to the dealership it was moving. Kindly intervene as the service I received from the dealership was very poor, no communication, my car Was in the worst condition than when I took it to the dealership and the guy just blueticked my message and no explanation given. Good evening My name is Ramosedi Mashala, I took my Toyota CHR 2017 model to Toyota maponya dealership in Soweto on Monday the 17th November 2025 at 07h30 am, it was showing an alert on the instrument cluster of engine coolant temperature being high and it was jerking, I was assisted by the lady by the name of Brenda. the whole day there was no communication from the dealership whether they could diagnose the car or not, at 14h00 pm I called them to check the progress with the car but Brenda told me they have not done anything to the car because they Want to know if I will pay diagnostic fee, I was furious as they asked me the same question in the morning and I gave them go ahead, I agreed to pay the diagnostic fee and immediately Brenda sent me the invoice for diagnostic fee of R2100. She gave mechanic phone to speak to me and he confirmed that he didn't do any diagnosis on the car yet, so my question to them was why did they sent me invoice if they didn't do any diagnosis? There no clear answer. Fast forward my car spend 4 days at the dealership and they still could not diagnose it, on Thursday afternoon I requested to take my car as it was obvious they are unable to diagnose it, after taking my car I drove for about 8km and the car Was stuck and I was unable to continue driving, I called my partner to come and tow my car, I also informed the guy who gave me the car at the dealership by the name of innocent, my question to him was how come my car is now having difficulty moving but when I brought to the dealership it was moving. Kindly intervene as the service I received from the dealership was very poor, no communication, my car Was in the worst condition than when I took it to the dealership and the guy just blueticked my message and no explanation given.
Helpful (0)
|Replies (0)RM
Rebone M
1 reviews | Active since Nov 2025
21 Nov 2025, 08:06
Disappointed and dissatisfied customer
Good evening My name is Ramosedi Mashala, I took my Toyota CHR 2017 model to Toyota maponya dealership in Soweto on Monday the 17th November 2025 at 07h30 am, it was showing an alert on the instrument cluster of engine coolant temperature being high and it was jerking, I was assisted by the lady by the name of Brenda. the whole day there was no communication from the dealership whether they could diagnose the car or not, at 14h00 pm I called them to check the progress with the car but Brenda told me they have not done anything to the car because they Want to know if I will pay diagnostic fee, I was furious as they asked me the same question in the morning and I gave them go ahead, I agreed to pay the diagnostic fee and immediately Brenda sent me the invoice for diagnostic fee of R2100. She gave mechanic phone to speak to me and he confirmed that he didn't do any diagnosis on the car yet, so my question to them was why did they sent me invoice if they didn't do any diagnosis? There no clear answer. Fast forward my car spend 4 days at the dealership and they still could not diagnose it, on Thursday afternoon I requested to take my car as it was obvious they are unable to diagnose it, after taking my car I drove for about 8km and the car Was stuck and I was unable to continue driving, I called my partner to come and tow my car, I also informed the guy who gave me the car at the dealership by the name of innocent, my question to him was how come my car is now having difficulty moving but when I brought to the dealership it was moving. Kindly intervene as the service I received from the dealership was very poor, no communication, my car Was in the worst condition than when I took it to the dealership and the guy just blueticked my message and no explanation given. Good evening My name is Ramosedi Mashala, I took my Toyota CHR 2017 model to Toyota maponya dealership in Soweto on Monday the 17th November 2025 at 07h30 am, it was showing an alert on the instrument cluster of engine coolant temperature being high and it was jerking, I was assisted by the lady by the name of Brenda. the whole day there was no communication from the dealership whether they could diagnose the car or not, at 14h00 pm I called them to check the progress with the car but Brenda told me they have not done anything to the car because they Want to know if I will pay diagnostic fee, I was furious as they asked me the same question in the morning and I gave them go ahead, I agreed to pay the diagnostic fee and immediately Brenda sent me the invoice for diagnostic fee of R2100. She gave mechanic phone to speak to me and he confirmed that he didn't do any diagnosis on the car yet, so my question to them was why did they sent me invoice if they didn't do any diagnosis? There no clear answer. Fast forward my car spend 4 days at the dealership and they still could not diagnose it, on Thursday afternoon I requested to take my car as it was obvious they are unable to diagnose it, after taking my car I drove for about 8km and the car Was stuck and I was unable to continue driving, I called my partner to come and tow my car, I also informed the guy who gave me the car at the dealership by the name of innocent, my question to him was how come my car is now having difficulty moving but when I brought to the dealership it was moving. Kindly intervene as the service I received from the dealership was very poor, no communication, my car Was in the worst condition than when I took it to the dealership and the guy just blueticked my message and no explanation given. Good evening My name is Ramosedi Mashala, I took my Toyota CHR 2017 model to Toyota maponya dealership in Soweto on Monday the 17th November 2025 at 07h30 am, it was showing an alert on the instrument cluster of engine coolant temperature being high and it was jerking, I was assisted by the lady by the name of Brenda. the whole day there was no communication from the dealership whether they could diagnose the car or not, at 14h00 pm I called them to check the progress with the car but Brenda told me they have not done anything to the car because they Want to know if I will pay diagnostic fee, I was furious as they asked me the same question in the morning and I gave them go ahead, I agreed to pay the diagnostic fee and immediately Brenda sent me the invoice for diagnostic fee of R2100. She gave mechanic phone to speak to me and he confirmed that he didn't do any diagnosis on the car yet, so my question to them was why did they sent me invoice if they didn't do any diagnosis? There no clear answer. Fast forward my car spend 4 days at the dealership and they still could not diagnose it, on Thursday afternoon I requested to take my car as it was obvious they are unable to diagnose it, after taking my car I drove for about 8km and the car Was stuck and I was unable to continue driving, I called my partner to come and tow my car, I also informed the guy who gave me the car at the dealership by the name of innocent, my question to him was how come my car is now having difficulty moving but when I brought to the dealership it was moving. Kindly intervene as the service I received from the dealership was very poor, no communication, my car Was in the worst condition than when I took it to the dealership and the guy just blueticked my message and no explanation given.
0
Replies (0)OM
Owam M
1 reviews | Active since Sept 2023
21 Sept 2025, 11:27
Bad service
I have been taking Toyota Avanza there for 3 years. Suddenly my car has a oil sump problem. They are been servicing my car for 3 years, they never raised that issue. Someone messed the bolt nut treads of the oil sump. Now I need to get a new oil sump. They are money driven here, excellent service comes last. When they say Someone messed the treads.I have never had this problem before and then the qoute me for a new oil sump.
Helpful (0)
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Owam M
1 reviews | Active since Sept 2023
21 Sept 2025, 11:27
Bad service
I have been taking Toyota Avanza there for 3 years. Suddenly my car has a oil sump problem. They are been servicing my car for 3 years, they never raised that issue. Someone messed the bolt nut treads of the oil sump. Now I need to get a new oil sump. They are money driven here, excellent service comes last. When they say Someone messed the treads.I have never had this problem before and then the qoute me for a new oil sump.
0
Replies (0)