NM
Nhlanhla M

1 reviews | Active since Sept 2013

11 Jan 2019, 15:15

Sold 2 Right Feet ?

I bought a pair of sneakers from your Mall of Africa branch and arrived home to find that I had been sold 2 right shoes. I understand that mistakes happen, especially during a time as busy as the festive season, but I can't help but feel quite irritated by this. It's a costly inconvenience for me as I live quite s distance away from the Mall and will now have to spend more money than I spent on the sneakers just to go swop them out. I need to know how I can best accomplish this at the least amount of cost and inconvenience to me please.

0
Replies (1)
Soviet
Soviet's reply14 Jan 2019, 08:07
Official
 Hi Nhlanhla, 

Thank you for bringing your issue with the purchase of Soviet footwear to our attention. We apologise for the inconvenience caused and have contacted you via e-mail, please check your mailbox. 

Thank you

Kind regards,
Soviet Team 

Best regards,