NM
Nhlanhla M
1 reviews | Active since Sept 2013
11 Jan 2019, 15:15
Sold 2 Right Feet ?
I bought a pair of sneakers from your Mall of Africa branch and arrived home to find that I had been sold 2 right shoes. I understand that mistakes happen, especially during a time as busy as the festive season, but I can't help but feel quite irritated by this. It's a costly inconvenience for me as I live quite s distance away from the Mall and will now have to spend more money than I spent on the sneakers just to go swop them out. I need to know how I can best accomplish this at the least amount of cost and inconvenience to me please.
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Replies (1)Soviet's replyOfficial
14 Jan 2019, 08:07 Hi Nhlanhla,
Thank you for bringing your issue with the purchase of Soviet footwear to our attention. We apologise for the inconvenience caused and have contacted you via e-mail, please check your mailbox.
Thank you
Kind regards,
Soviet Team
Thank you for bringing your issue with the purchase of Soviet footwear to our attention. We apologise for the inconvenience caused and have contacted you via e-mail, please check your mailbox.
Thank you
Kind regards,
Soviet Team
Best regards,
Soviet's reply14 Jan 2019, 08:07
Official
Hi Nhlanhla,
Thank you for bringing your issue with the purchase of Soviet footwear to our attention. We apologise for the inconvenience caused and have contacted you via e-mail, please check your mailbox.
Thank you
Kind regards,
Soviet Team
Thank you for bringing your issue with the purchase of Soviet footwear to our attention. We apologise for the inconvenience caused and have contacted you via e-mail, please check your mailbox.
Thank you
Kind regards,
Soviet Team
Best regards,
