LO
Lionel O

1 reviews | Active since Aug 2017

24 Aug 2017, 11:08

Purchased gift card and money never loaded!

Purchased R800 gift card at the Eastgate - South Africa store, the system was offline and got advised it would be loaded as soon as they were back online,

I have been in store and addressed this with Debra-Sales person, whom then put me on to a manager Fortune who said he would get it sorted, he now ignores my calls and contacted Soviet HO and no luck.

This is not ethical and if doesn't get rectified IT IS THEFT. Well done Soviet real winner at tarnishing your own brand!

Lionel **********

0
Replies (4)
Soviet
Soviet's reply24 Aug 2017, 12:40
Official

Good day Lionel

Apologies for the inconvenience caused! Please could you forward your details (Full name, contact number and e-mail address) to *** so we may assist ASAP.

Regards,

Soviet Denim.

Soviet
Soviet's reply24 Aug 2017, 13:01
Official

Thank you very much Lionel, we will contact you shortly!

Regards,

Soviet Denim

Soviet
Soviet's reply24 Aug 2017, 13:01
Official

Thank you very much Lionel, we will contact you shortly!

Regards,

Soviet Denim

Soviet
Soviet's reply24 Aug 2017, 13:01
Official

Thank you very much Lionel, we will contact you shortly!

Regards,

Soviet Denim