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Ziana N
1 reviews | Active since Feb 2021
12 Jan 2023, 00:09
Poor customer service
Bought a boot from this store in East London, Hemmingways Mall, wore it once and it left my right foot with a blister. Went back to them to tell them and they told me to give the shoe away. They can't refund me. I bought it not even a week ago.
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Replies (3)
Soviet's replyOfficial
12 Jan 2023, 07:14Hi Ziana. Thanks so much for your review and so sorry for this experience, this is not great news at all! Please kindly pop us an email so that we can get back to you and get this resolved as a matter of urgency. Thanks so much, The Soviet Denim Team.
Soviet's reply12 Jan 2023, 07:14
Official
Hi Ziana. Thanks so much for your review and so sorry for this experience, this is not great news at all! Please kindly pop us an email so that we can get back to you and get this resolved as a matter of urgency. Thanks so much, The Soviet Denim Team.
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Ziana N's updateReviewer Update
12 Jan 2023, 07:51My contact nr is ***, my email address is ***. You may contact me between 12 and 1pm or 4pm to 4.30pm via phone. I don't have my phone on me when I'm on duty.
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Ziana N's update12 Jan 2023, 07:51
Reviewer Update
My contact nr is ***, my email address is ***. You may contact me between 12 and 1pm or 4pm to 4.30pm via phone. I don't have my phone on me when I'm on duty.
Soviet's replyOfficial
12 Jan 2023, 09:17Hi Ziana, Unfortunately HelloPeter does not allow contact numbers to be shown so I am unable to see the digits or your email address. Please get in touch with us on our chat service so that we can email you. Thanks so much, The Soviet Denim Team.
Soviet's reply12 Jan 2023, 09:17
Official
Hi Ziana, Unfortunately HelloPeter does not allow contact numbers to be shown so I am unable to see the digits or your email address. Please get in touch with us on our chat service so that we can email you. Thanks so much, The Soviet Denim Team.