1 reviews | Active since Jun 2012
<p>I visited Soviet Mall of Africa at 17H05 to purchase two pairs of shoes.I asked for assistance and was told by the lady that was working that she would go look for the sizes I needed when the store was more quiet ,so I should comr back later as I work in the same mall.I agreed but the asked the other assistant to help as someone can come in the store and purchase the shoes I needed.The assistant went to the back and came back with feedback saying they had no stock of the sizes and he could check another store.As I look around the store i managed to find the sizes myself , as ge was attending other customers at the time.I felt unattended and unimportant.What bothers me the most is the integrity of not bring honest.Bad service recieved.This whole story took 35 minutes of my time and i still didnt recieve good service.</p>
Good day Flora,
Thank you for bringing this experience to our attention.
We will investigate the issue with the Soviet Denim Mall of Africa team.
Do you perhaps have a name for the assistant who served you?
Regards,
The Soviet Denim Online Team.
Best regards,
Good day Flora,
Thank you for bringing this experience to our attention.
We will investigate the issue with the Soviet Denim Mall of Africa team.
Do you perhaps have a name for the assistant who served you?
Regards,
The Soviet Denim Online Team.
Best regards,
no there was only 3 assistants working on that day...one lady and two gentlemen , i was attended by the lighter skinned gentlemen who stated he didnt have the sizes i was looking for.
no there was only 3 assistants working on that day...one lady and two gentlemen , i was attended by the lighter skinned gentlemen who stated he didnt have the sizes i was looking for.
i was emailed by Ian asking for my contact details but havent heard from him since.
i was emailed by Ian asking for my contact details but havent heard from him since.
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