Poor communication from used car sales

Really poor communication from the used car sales team. The salesman, Innocent, confirmed that a vehicle was available as we told him we’re coming from Jhb. We immediately drove for an hour to get there and upon arrival, we were told that the car was not available in the first place and the used car manager abruptly dismissed us. It was a really unpleasant experience. Will also complain to BMW on national level.