CB
Charlene B
1 reviews | Active since Sept 2011
05 Dec 2018, 22:46
Very Frustrating Southgate Wheels
I have spoken to two sales executives since last week Thursday and both of them have promised to send me pictures and info on a car that is located at their Randburg branch. I have checked on their website but the car is not shown there. I have still not received the photos or info that I require and I must say it is really getting frustrating. After numerous calls, messages and emails I have now given up, it seems that my money isn’t good enough or they simply just don’t give a damn. Good customer service is aparently not high on their list of aspirations.
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Replies (2)
Southgatewheels's replyOfficial
06 Dec 2018, 15:30Good day
Thank you for your sending your review. We value every client who calls us or walks into our dealership. Please kindly let us know which vehicle are you interested in so we can assist as soon as possible. I will give you a call right away so we can resolve the issue. Our utmost apology to you and I hope we will come to an immediate conclusion regarding your pics which you have requested for.
Thank you for your sending your review. We value every client who calls us or walks into our dealership. Please kindly let us know which vehicle are you interested in so we can assist as soon as possible. I will give you a call right away so we can resolve the issue. Our utmost apology to you and I hope we will come to an immediate conclusion regarding your pics which you have requested for.
Southgatewheels's reply06 Dec 2018, 15:30
Official
Good day
Thank you for your sending your review. We value every client who calls us or walks into our dealership. Please kindly let us know which vehicle are you interested in so we can assist as soon as possible. I will give you a call right away so we can resolve the issue. Our utmost apology to you and I hope we will come to an immediate conclusion regarding your pics which you have requested for.
Thank you for your sending your review. We value every client who calls us or walks into our dealership. Please kindly let us know which vehicle are you interested in so we can assist as soon as possible. I will give you a call right away so we can resolve the issue. Our utmost apology to you and I hope we will come to an immediate conclusion regarding your pics which you have requested for.
Southgatewheels's replyOfficial
06 Dec 2018, 15:34I have tried to call you but to no avail your number is inaccessible. However I have sent an sms and email and we hope to get a reply from you as soon as possible. Have a great day.
Southgatewheels's reply06 Dec 2018, 15:34
Official
I have tried to call you but to no avail your number is inaccessible. However I have sent an sms and email and we hope to get a reply from you as soon as possible. Have a great day.