SG
Sladen G

1 reviews | Active since Jan 2026

30 Jan 2026, 16:48

Unpleasant experience

My first experience was very poor. I saw the vehicle advertised on Autotrader at X amount, I contacted them on WhatsApp which was apparently the manager which they transferred me to the sales agent. After dealing with the sales agent regarding the vehicle I made an appointment to view the vehicle. When I had arrived the vehicle was in the workshop doing panel beating which I said was fine. I then made follow ups on the vehicle from the day of adverti*****t up until today. When I ask them for the OTP they send it to me. When I opened it the amount for the vehicle changed. I asked the sales agent why did it change, he tells me to relook at the ad its changed. I then sent him proof of what I had. He tells me that his manager only advised him today about the change. I then told him throughout the process of me viewing the car and the speaking to him no one has advised me of such change. I contact the manager, he advised me yes it changed as they did work on the vehicle. I told him nowhere on the ad or your sales person that stated there would be a change in price of the vehicle. He was very unhelpful, I am still waiting feedback from them as I have sold my existing vehicle for their vehicle and left without a car. He told me plain down that this is the price he cant help me.

This dealership is not recommend by me and I will not stay quiet regarding the above

0
Replies (1)
Southgatewheels
Southgatewheels's reply19 Mar 2026, 10:10
Official
We apologise for the inconvenience. Prices sometimes do  increase due to recon cost. We will speak to both the sales staff and Management to improve their communications to clients. Please email all relevant information to ***