LG
Lyle G

1 reviews | Active since Jul 2025

21 Jul 2025, 13:40

Stay away!!

I’ve had nothing but a terrible experience with purchasing a vehicle from Southgate wheels, From terrible dishonest salesman’s to terrible and unprofessional F&I to Highly inconsiderate management. From point A to Z terrible service

I purchased a vehicle in November of 2024 and upon viewing the vehicle I had come across some issues that the dealership would have sorted out and assured me that it has been sorted out upon purchase the vehicle was overpriced and I accepted that as I liked the vehicle and it was also a first time purchase

Vehicle started giving me issues the very same day I recieved the vehicle it then went back the very same day, And the issue was supposedly fixed the car then went back to another mechanic also one of the dealers and the issue was then supposedly fixed and the issue persisted then for a third time went back and till this day 8 months later Im stuck with the same situation with now no assistance from the dealership and multiple other issues, stay away from this dealership!!

0
Replies (2)
Southgatewheels
Southgatewheels's reply21 Jul 2025, 13:46
Official
Thank you for bringing the matter to our attention, can you please forward all relevant information to *** and one of our customer service consultants will be in touch to have the matter resolved.
Regards
SGW
LG
Lyle G's update21 Jul 2025, 13:55
Reviewer Update
I have spoken to multiple people including Tariq which is the manager who now ignores my messages and emails, The matter could have been resolved but he chose not to. Im am extremely unhappy.