CB
Charmaine B

1 reviews | Active since Jun 2021

08 Jul 2025, 10:44

Southgatewheels bad communication and lies

I bought a Mahindra Dare from Tariq at Southgatewheels in December last year. Since last month, my car was starting to give me trouble and Tariq informed me that the warranty doesn't cover the issue after numerous calls and Whatsapp messages which he never answered. I decided to sell the car because I don't feel comfortable driving it and took it to WeBuyCars. The informed me that the car was in a major accident and they are not interested in buying from me. The first question I asked before I bought the car was if the car was in and accident before and was reassured it was not. My son was with me that day. Definitely not an honest business.

0
Replies (2)
Southgatewheels
Southgatewheels's reply08 Jul 2025, 11:06
Official
Thank you for bringing the matter to our attention, can you please forward all relevant information to *** and one of our customer service consultants will be in touch to have the matter resolved.
Regards
SGW
CB
Charmaine B's update08 Jul 2025, 12:29
Reviewer Update
SGW rep**** to me immediately, which is commendable but I have no contact details to reply to