Poor service and unfair treatment

<p>I bought a Jeep Compass at Zablo Motors, before the delivery of the car, on the 09.11.2016 Bernice the owner advised that they took the car to Jeep amd will make sure that everything is in place before we fetch it. On the 15.11.2016 we went to Southgate wheels to sign finance documentation and get delivery of the car and the lady who was assisting with documentation (Nancy) advised that if theres anything wrong with the car within 6 months, we can return it to the dealership for them to fix even Bernice advised the same. On the 23.11.2016, I sent both Nancy and Bernice an email letting them know that we experincing minor faults like the broken dip stick, noisy sound on the left wheel when reversing the car, cruise control not working but it is drivable and Bernice said we can bring the car back. I had minor setbacks but did notice Bernice about them and she said its fine. On the second week of January 2017, there was a lightning bolt showing on the dashboard and that lowered the speed even when pressing the accelerator my husband called Jeep and they sold him a part and told him it needs to be changed, we changed the part but still the car was the same. Then I called Bernice and told her about the problem and asked if they can help tow the car not because it was not drivable but because I was afraid that the damage may be worsened and she said they do not have the towing services, I called my insurance and towed the car to the dealership on the 03.02.2017. I made follow-ups to see how was the progress only to be insulted by Bernice's husband telling us that it was our fault that the car was damaged, then i called Nancy and told her the full story and only then Michael called and said maybe it was the rats that ate the wires as there are spliced wires and their mechanic is working on the car. Around the 23.02.2017 I called to get the progress on the car, Bernice said their mechanic requested that they buy a part they do not want to disclose, I asked her to keep me updated. On the 28.02.2017 I made a follow-up again. On 01.03.2017 called and made follow up. On the 10.03.2017 I requested for a coutersy car and they brought a hyndai getz which did not have the brake lights and an expired disc that now appears under my husband's name. I even called and wrote to MCF the finance house to assist with the matter and they told me that my query is handled by Shaun Phillander who only called once and does not answer his land line. In the process I have been updating Nancy from Southgate wheels and she would also not give feedback until I call her to ask about the progress to a point where I said I wrote a second letter to MFC requesting to cancel the contract and has stricken a deal with Nancy that its fine if they bring back the same Jeep long as it will be taken to Jeep dealership for repairs and service since I do not trust Zablo with their mechanic to have fixed the car properly and she agreed but to this day am still waiting and I have already been debited twice without the car. I feel like my rights as a consumer have been violated especially Michael who is ***** and rude.</p>