Miss / buyer

I settled my car with the dealer and 20 August 2019 and 30 days later I still don't have the car papers and the disc has expired. I have accrued a ticket for driving with an expired disc. Every week they tell me a different story, eventually I went to them and I was told 28 September 2019 I will get the disc. We go collect and yet another story is given after they confirmed to me via what'sapp that I must come collect. No courtesy call to advise us to not come. When you get to the dealer they make you wait for about 20 minutes them going up and down and then tell you that no papers. When I was there they was also a gentleman there too querying his car papers. I honored my part of the contract and now they are failing to honor their part. The cost of the expired disc its my own cost while they delayed. Poor customer service.