KB
Khaya B

1 reviews | Active since Apr 2024

26 Oct 2024, 09:33

****mers, sold a vehicle knowing its faulty and poor communication in resolving the issue

I purchased a bakkie for business recently at Southgate Wheels Auctions cash, i was told that everything works 100% and there's no need to take it to Dekra & the bakkie was brought to our Office by them.

The 1st day we drove the bakkie, we picked up that the fuel is not working and when engaged with them; The Manager was ruse, **** to us and changed the story which was proven by other Manager from their other branch.

To date, the bakkie is note yet back and no communication is made. I do not recommend anyone to purchase a car at Southgate Wheels Auctions as they seem to be ****mers, with thein Manager have an experience on being a **** and lack Human resource management / Customer care skill.

0
Replies (1)
Southgatewheels
Southgatewheels's reply28 Oct 2024, 09:11
Official
Good day Kaya

Thank you for bringing the matter to our attention. Please forward all relevant information to *** and one of our customer service consultants will be in contact with you to have the matter resolved

Regards
SGW