Bad service

This business don't deserve to get a star. Good service in beginning, but lack of customer service and friendliness. They just want your money and you as customer must wait until they decide to help.... :( Payments didn't go through, had to go there three times and a waist of time. The last time (3) we got the vehicle BUT still waiting for the papers, service book, extra keys and change of ownership papers. We left messages, no reply. Yes, we've got a very great deal, they don't even know that still :) . But really we expect that paperwork, etc. will be done by now. It has been more than two weeks already.... :( :(