1 reviews | Active since Mar 2017
BAD SERVICE NO ONE WILLING TO TAKE BLAME FOR THEIR BAD SERVICE
<p>This Samsung issue is still on going . I was miscarried guided that I will get a brand new TV by Chris the manager of ok furniture , who said the reason was for the inconvenience that was caused , due to their lady rude staff . I went to ok furniture Southgate on Monday which Chris did not even want to show up to tell me what was happening , I used my air time to call him he told me how I was very rude , and how he was old doing me favours by taking over the query ,. I requested to speak to someone superior than him I spoke to a guy called NJABULO , who then promised me that he would sort my issue out I told him they had spoiled my birthday , he then said he would make sure I get it back same day , TV was still not delivered then I called the next day he claims he also never said that, I was promised to get my Tv today 17.may 17.nothing has happened since . I am very breakneck now I am being told lies from left to right by different people , I just called Njabulo and he said my brother will fetch the TV . 1 WHAT ABOUT HIS SAFETY>2 WHAT ABOUT ALL THE INCONVINIENCE CAUSED. 3THE MONEY IHAVE SPENT CALLING .4MY AIRTIME .5THE RUDENESS OFF THE SERVICE I HAVE RECEIVED . I AM TOTALLY IRITATED , I wonder if this is customer service , why should I be treated like junk, when I am a customer , is it because of my age or what ,? I am totally unhappy with OK as a whole now , really scoffers service. I am . cause now they telling me my Tv was fixed what are the chances that my TV is now going to give problems since it took this long to be fixed, and after how long will this happen ,, appalled by the customer service I have received .OK IS A TOTAL MOCKERY, the staff argues next to me as a customer no proffetionalism</p>
