AR
Arthur R
1 reviews | Active since Jan 2025
27 Jan 2025, 11:25
Wonderful customer care service
Dear Southern Sun team, we trust this finds you well. We booked a room at the Sun Square Capetown Gardens but could not come because our car broke down. We were able to cancel the booking and thanks to your great service we received a reimbur*****t. Thank you for being so understanding. We highly appreciate your help. Best regards, Arthur
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Southern Sun's replyOfficial
27 Jan 2025, 11:30Dear Mr Rapp Thank you for taking the time to contact Southern Sun, regarding your recent experience at Sun Square Cape Town Gardens. Your time taken to write to us is much appreciated. Your comments have been shared with both the General Manager and Operations Director for this hotel, for them to share with their team. Best regards
Southern Sun Team
Southern Sun Team
Southern Sun's reply27 Jan 2025, 11:30
Official
Dear Mr Rapp Thank you for taking the time to contact Southern Sun, regarding your recent experience at Sun Square Cape Town Gardens. Your time taken to write to us is much appreciated. Your comments have been shared with both the General Manager and Operations Director for this hotel, for them to share with their team. Best regards
Southern Sun Team
Southern Sun Team