1 reviews | Active since Dec 2014
What a terrible place to stay over
<p>I spent two nights at Southern Sun OR Tambo, and to say the least, was disgusted with absolutely every facet of my stay- service, food, room etc. When I arrived in my room for the first time, I recieved a call from the front desk. I was rather impressed, thinking that it is a courtesy call to welcome me. Instead, it was the lady telling me that I took her pen and should return it. In eneral, staff (at the restarant and also at the workshop I attended) was severely rude. At times my mouth was hanging open. The breakfast (I have some photos) was the worst I had in any hotel anywhere in the world (and I am well travelled). The food looked like it was prepared by someone off the street. My room was dirty and when I tried to shower, the entire cold water tap came out of the wall. I had to use the dustbin to fill the bath with cold water (obviously I couldnt shower either). The room had NO booklets or information sheets on restaurant hours, etc. I feel obliged to post this complaint, because Souther International OR Tambo is a hub for business men and travellers that need to stay over close to the airport. I feel ashamed if this is the impression they leave South Africa with. For the price one pays to stay this is a serious no-go. </p>
Dear Mr Veldman,
Thank you for bringing this matter to our attention.
Please note that this complaint will be escalated for further investigation and feedback will be provided.
Kind regards.
Tsogo Sun Management Team.
Dear Mr Veldman,
Thank you for bringing this matter to our attention.
Please note that this complaint will be escalated for further investigation and feedback will be provided.
Kind regards.
Tsogo Sun Management Team.
