YN
Yuresha N

1 reviews | Active since Mar 2015

07 Jan 2016, 20:35

We weren't allowed to eat at the restaurant

Good day,<br> <br> My family and I visited your restaurant this evening, only to be turned away by your staff.<br> <br> We were told that shorts are not allowed and therefore absolutely no exception will be made to allow us to have supper.<br> <br> We travelled all the way from Newcastle & there was another family that was from Lesotho who encountered the same problem. <br> <br> We've been eating at your restaurant for many years, and this is the first time that we were told about this rule- given that the men in my family are often wearing shorts.<br> <br> I totally understand that the board outside your restaurant states that no shorts are allowed, however, this rule was not abided to, by your staff for so many years, therefore it was imp**** that this \rule"was not very \""important\"" or rather strictly adhered to.<br> <br> We were told that only at the beginning of this month"

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Replies (1)
Southern Sun
Southern Sun's reply08 Jan 2016, 10:23
Official
Hello Lawstudent567,

Thank you for bringing this matter to our attention.

Please note that this complaint will be escalated for further investigation and feedback will be provided.

Kind Regards,

Tsogo Sun Management Team