We pay a lot of money

I can not begin to express how frustrated I am with Southern Sun (Tsogo's) Sunswop. Years ago they changed their website and now you can no longer get a statement of points that you have used.<br> <br> Never mind that it has taken them over a month to let me have a statement that shows my points transactions in detail (I dont just want a summary) and I have still had NOTHING! This is horrifying, we pay a lot of money for our annual levies, I assume part of which goes to the management of things like accounts.<br> <br> I cant believe nobody can help me.