SS
Samantha S

1 reviews | Active since Dec 2018

02 Dec 2018, 06:53

Very unhappy customer.

I have a problem with The Peach Tree Restaurant at the Cullinan Hotel. I was told to phone and find out if the restaurant was fully booked on Sunday morning by a very helpful Hilda but the Restaurant Manager Shamsonesa was not very abbliging. When I phoned she informed me that they had a booking of 100 persons and could not accommodate me but on numerous occasions when we were told they were fully booked there was a number of tables open. When I informed her of going there and finding this out she tells me the restaurant will not give me a table just for 4 people with an attitude.

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Replies (1)
Southern Sun
Southern Sun's reply04 Dec 2018, 07:56
Official
Dear Samantha, 
Thank you for bringing this matter to our attention.

Please note that this complaint will be escalated for further investigation and feedback will be provided.

Kind regards,

Tsogo Sun Management Team