CB
Candice B

1 reviews | Active since Mar 2025

03 Mar 2025, 22:35

Unsatisfied Guest

I was booked into room 217 at Sun1 International port elizabeth for 2 nights. There was a dripping sound whole night and the passages where very noisy. My daughter got sick the 2nd night and was vomiting I asked for something to clean up and they sent me a dry mop and bucket with no detergents. I was very unhappy. The vent in the bathroom also did not work so any smells stayed hanging in the room.

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Replies (1)
Southern Sun
Southern Sun's reply04 Mar 2025, 08:12
Official
Dear Candice B, Thank you for taking the time to contact Southern Sun, regarding your recent experience at SUN1 Port Elizabeth. Your comments have been escalated to both the General Manager and Operations Director for this hotel, who will be in contact with you. Best regards
Southern Sun