unknown charges

Item: Southern Sun
Rating: 1
Author: Mahomed H

<p>Have been confirmed before coming R 1948 per night before coming with breakfast. Have been charged R2025. Which is not acceptable after arriving and paying therw was difference which is beyond budget. In future pls ensure the correct pricing before guest arrival.</p>

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Replies (1)

Southern Sun's replyOfficial

05 Jan 2017, 14:35

Dear Mahomed,

Thank you for bringing this matter to our attention.

Please note that this complaint will be escalated for further investigation and feedback will be provided.

Kind regards.

Tsogo Sun Management Team.

Southern Sun's reply05 Jan 2017, 14:35

Official

Dear Mahomed,

Thank you for bringing this matter to our attention.

Please note that this complaint will be escalated for further investigation and feedback will be provided.

Kind regards.

Tsogo Sun Management Team.