1 reviews | Active since Oct 2015
Umhlanga Sands *****s from guests
I spent a week at the Umhlanga Sands from the 6th to 13 of January 2024. My Samsung tablet was ****** from my room by thr cleaners. The hotel assured me that they would either find it or pay me out for it. More than a month later after alleged investigations and me providing details of the tablet including imei numbers and value, I was told by the manager that it's not their problem and that should be careful with my things. Ie use the safe. I stay there often but won't be using this resort ever again. Numerous other guests had their personal belongings taken and management just brush these incidents under the carpet claiming that cleaning services are provided for by Bidvest and that they are doing all they can to prevent this. But it keeps happening.
