KE
Kevin E

1 reviews | Active since Oct 2016

08 Jan 2017, 17:46

Umhlanga Sands Amateurs

<p>Levy Reference ********** </p> <p>I tried to pay my levy on Tsogo Sun useless website www.suntimeshare.co.za</p> <p>Tsogo Sun website is so inadequate it still makes reference to 2014 levy statement references – who keeps 2014 documents. Why give me a 2017 Levy statement if I have to use 2014 ? refenrence</p> <p>What amateurs ?</p> <p>Tsogo Sun website has spelling errors on it</p> <p>The 2 fields “pre Login Requirements “do not function – another example of Tsogo Sun hopelessness</p> <p>Upon entering the required fields to create a user name and password the webpage doesn’t recognize the levy number – what other number can an owner use if not as recommended per the website and statement? - Another example of Tsogo Sun amateur attempt to provide E-facilities, just a joke. So pathetic</p> <p>So how am I to pay my levy if the recommended procedure per the Levy statement is to use this website for credit card payments and the functionality is completely inoperative </p>

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Replies (1)
Southern Sun
Southern Sun's reply09 Jan 2017, 12:24
Official

Dear Kevin Eales.

Thank you for bringing this matter to our attention.

Please note that this complaint will be escalated for further investigation and feedback will be provided.

Kind regards.

Tsogo Sun Management Team.