GC
Gabriel C
1 reviews | Active since Mar 2019
27 Mar 2019, 21:05
THE RIDGE LACK OF SURVICE.
The Ridge Witbank. Parking is 1km from reception. No one at the door to assist. No one at the restorant to assist. Receptionist say sorry, but does nothimg about it. I called the manager. He assisted to carry my bagaged. No better at the restaurant. On arival a lady said hotel, I said yes. She said sign here and sit there. After 20 mins Jafter offered me som wine and explain it is a bevay. Now Im not sure what surprices are waiting at the food stand. Worsed hotel ever.
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Replies (1)Southern Sun's replyOfficial
28 Mar 2019, 08:22Dear Gabriel,
Thank you for bringing this matter to our attention.
Please note that this complaint will be escalated for further investigation and feedback will be provided.
Kind regards,
Tsogo Sun Management Team
Southern Sun's reply28 Mar 2019, 08:22
Official
Dear Gabriel,
Thank you for bringing this matter to our attention.
Please note that this complaint will be escalated for further investigation and feedback will be provided.
Kind regards,
Tsogo Sun Management Team
