Terrible service and disrespectful staff!

I have never been disappointed at a southern sun until I went to the one in hemingways, it was my first time and the restaurant staff was so rude and it was so unnecessary, the waitress was Nolu and the other was Sibo, I don’t know if they were in a hurry to leave cause we got there before they closed as we were driving from Mthatha, Nolu gave us a stinking attitude and never served us our drinks as requested, she rolled her eyes at us (me and my colleagues- as we were there on a work trip) and there are drinks we didn’t even get. We bought a meal and asked for side plates she never brought them, my colleague asked for his meal to be brought to the table cause he initially asked for room service and they told us that they want to cash up he must decide what he wants, when our boss tried to resolve the issue Sibo told him that she is not talking to him. My colleague decided he will cancel his order because they are now being rude and also want him to pay for his food before it even arrives and they asked so “what must they do with the food cause it’s being prepared” we were so disappointed cause southern sun maintains its standard! Always! Even in the morning, it’s like your staff needs motivation as soon as a person speaks to them they are ready to attack. That was not a great experience, it really spoilt our stay cause thinking about going to the restaurant was a nightmare for us.