1 reviews | Active since Feb 2016
Terrible Service
A truly disappointing experience that would probably have me never go back. From the hostess giving me multiple excuses as to why we can't sit at a particular area and how it would take 15minutes to clear a small drinks table to eventually having to settle for sitting on bean bags while we wait for a table to be cleaned. We waited over 15 minutes while two waiters served att attended one table of two people and walked past us numerous times. We then eventually got to order moved ourselves to a table away from the crowd later to have been moved abruptly and rudely that people don't sit in the area after 6pm. We were treated like children and the asked for the bill to be given further attitude.<br> That will be the last time I go to Tsogo Sun San Bar Sandton.
Thank you for bringing this matter to our attention.
Please note that this complaint will be escalated for further investigation and feedback will be provided.
Kind Regards,
Tsogo Sun Management Team
Thank you for bringing this matter to our attention.
Please note that this complaint will be escalated for further investigation and feedback will be provided.
Kind Regards,
Tsogo Sun Management Team
