Sun Drakensberg Hotel

On Christmas day I phoned to find out if we can go for lunch or dinner. The restaurant said it is fine even though I wasn't a resident. We drove all the way from where we stayed for about 45 min just to get to the gate and be told that we need a reference number. I phoned again and this time the lady just put the phone down in my ear. Needless to say after a huge fight we had to turn around. I am shocked how bad the service for a 4 star resort is.