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Nabeela O

1 reviews | Active since Feb 2015

08 Feb 2015, 18:18

Stay easy @the ridge

In the morning, our room electricity was cut off, we couldn't shower for over an hour until we were given another room to use. Then at breakfast, we had the most unhelpful hostesses ever!! Every time we asked for help we were sent to earns that were empty!! Not one would help us !! To an extent where we simply got up and left! We were meant to extend our stay - but after such a ********** stay-change of plan!!

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Replies (1)
Southern Sun
Southern Sun's reply11 Feb 2015, 10:12
Official
Hello Mrs.omar,

Thank you for bringing this matter to our attention.

Please note that this complaint will be escalated for further investigation and feedback will be provided.

Kind regards.

Tsogo Sun Management Team.