LA
Layla A
1 reviews | Active since Oct 2015
03 Feb 2025, 20:35
Southern Sun Newlands is disgusting
This was the most horrific stay of my life. Southern sun Newlands please revamp your hotel I paid R4500 for ONE night to stay in a room that stinks like tobacco has old carpets and a yellow stained bathroom - pls contact me for pictures if you would like to see the quality of your hotel. Your staff are amazing but this is a *******! I could barely sleep this night wondering if the bed was clean! I am mortified !!!!!!
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Southern Sun's replyOfficial
04 Feb 2025, 06:55Dear Layla A, Thank you for taking the time to contact Southern Sun, regarding your recent experience at Southern Sun Newlands. Your comments have been escalated to both the General Manager and Operations Director for this hotel, who will be in contact with you. Best regards
Southern Sun
Southern Sun
Southern Sun's reply04 Feb 2025, 06:55
Official
Dear Layla A, Thank you for taking the time to contact Southern Sun, regarding your recent experience at Southern Sun Newlands. Your comments have been escalated to both the General Manager and Operations Director for this hotel, who will be in contact with you. Best regards
Southern Sun
Southern Sun