TD
Tasneem D
1 reviews | Active since Mar 2009
30 Dec 2025, 21:42
Southern Sun Newlands. Absolute No Go!
Southern Sun Newlands Horrible and Old. The Bathrooms don’t have proper showers and there was no essentials provided. The fridge doesn’t work. The door doesn’t lock and the security chain doesn’t work either. Won’t stay here ever again and won’t recommend it either. Definately not a 4 Star hotel. It’s terrible.
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Southern Sun's replyOfficial
15 Jan 2026, 15:15Dear Tasneem, Thank you for taking the time to contact Southern Sun, regarding your recent experience at Southern Sun Newlands. Your comments have been escalated to both the General Manager and Operations Director for this hotel, who will be in contact with you. Best regardsSouthern Sun Team
Southern Sun's reply15 Jan 2026, 15:15
Official
Dear Tasneem, Thank you for taking the time to contact Southern Sun, regarding your recent experience at Southern Sun Newlands. Your comments have been escalated to both the General Manager and Operations Director for this hotel, who will be in contact with you. Best regardsSouthern Sun Team