LK
Lola K
1 reviews | Active since Jul 2024
27 Dec 2024, 16:33
Southern Sun Elangeni
It was a last minute decision to book at Elangeni. The room was smelly, the television had no channels and was blurry . It was my daughter’s birthday so I put her cake in the fridge but later saw that ****roaches were running all over the place, imagine killing ****roaches at a hotel I just paid R1800 for a night.
The breakfast is terrible but edible. Needs to be a 1 star hotel , it has lost its class . Not like back in the day , it was very clean .
No we did not eat the cake after paying R850 for it
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Replies (1)Southern Sun's replyOfficial
27 Dec 2024, 16:39Dear Lola K,
Thank you for taking the time to contact Southern Sun, regarding your recent experience at Southern Sun Elangeni & Maharani.
Your comments have been escalated to both the General Manager and Operations Director for this hotel, who will be in contact with you.
Best regards
Southern Sun
Southern Sun
Southern Sun's reply27 Dec 2024, 16:39
Official
Dear Lola K,
Thank you for taking the time to contact Southern Sun, regarding your recent experience at Southern Sun Elangeni & Maharani.
Your comments have been escalated to both the General Manager and Operations Director for this hotel, who will be in contact with you.
Best regards
Southern Sun
Southern Sun
