1 reviews | Active since Apr 2018
Serving meat to a vegetarian!
After church my husband and I went to have lunch at explorers restaurant in riverside mall, mpumalanga. I'm vegetarian and ordered a vegetarian platter and my husband ordered the steak and wings combo. He was told that the steak was frozen and he had to order something else. After waiting over half an hour my platter was brought without the samoosas which was on the menu. The waitress checked the menu in front of me, said I was correct and went to get the samoosas. They were burned and I got more than I bargained for. They were chicken samoosas. I took a bite, began vomiting and gagging at the table and my poor husband could not finish his meal. The food was tasteless and unappetizing to begin with and I didn't complain, but this service was unacceptable. They apologised, gave me some milk and didn't charge for my meal. This is not acceptable.I was born this way and meat has made me physically ill from childhood. I was physically sick for the rest of the day. That was followed by diarrhoea, vomiting and terrible stomach cramps. I will never ever return to this restaurant. It seems as though they didn't have veg samoosas and instead of telling me, they thought it was ok to substitute it with meat. Totally unacceptable!!!!!
Dear Tashia,
Thank you for bringing this matter to our attention.
Please note that this complaint will be escalated for further investigation and feedback will be provided.
Kind regards.
Tsogo Sun Management Team
Dear Tashia,
Thank you for bringing this matter to our attention.
Please note that this complaint will be escalated for further investigation and feedback will be provided.
Kind regards.
Tsogo Sun Management Team
