Service and food quality deteriorates

I'm a regular at Southern Sun The Cullinan in CPT for 4 yeara. However the quality of service and food has deteriorated recently. I currently have a 5 day stay here, I get to my room, i find drawer handles missing, bedside lamp and other lights not working, the toilet pan has purple spots on it. They left a bottle of complimentary wine in my room, but I have a halaal diet and they've always left g****tiser instead all the other times, which I thought was a sweet touch... I phoned for an iron and ironing board but the iron plug was broken and the ironing board stand was also unsteady, I became desperate and phoned housekeeping to get me another iron at least, multiple times. Eventually got one 25 min later. The food has become unpleasant. Some of the pages of the drinks and dessert menu missing from the in-room dining menu in the books kept in the room. The calamari was not nice. The veg stir fry was good, but I didnt want to have that again tonight so I called the chef to ask whether he can make a veg pasta for me? He assured me he can. I even asked what veggies he's adding to it, which he told me. The pasta comes with a receipt that says 'Chicken carbonara". I said it's not for me, but the waitress said it is. It fitted the description of the veg pasta. I thought they dont have a code for a special request pasta, hence the above code. I started eating it and I find tiny chicken pieces in it. I called the manager on duty and he assured he will fix it and bring another one without chicken. The second one came, same story. I called the manager again and he asks if I'm sure its chicken! He called the food manager to check and that guy tells me its brinjal. I've never tasted chicken-flavoured-and- and textured brinjal! Needless to say, I wont be staying here again.