SK
Sipho K

1 reviews | Active since Oct 2022

27 Oct 2022, 16:22

Service

I didn't even get to stay at the hotel because of the cancellation. I notified the hotel via phone call and in writing and asked for refund. Instead of refunding, they just keep on sending me from pillar to post, lies after lies. I made the payment in March now is October. This is the Stay Easy in eMalahleni. I dealt with Nicholaas, Pertunia and some duty manager who said he'll call me back, just like everyone who I spoke to...he never called me back.

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Replies (1)
Southern Sun
Southern Sun's reply27 Oct 2022, 16:50
Official
Hello Sipho K,
Thank you for taking the time to contact Southern Sun. 
Please contact us via contactus[@]southernsun.com, so that we may assist further.

Best regards
Southern Sun