Rude Manager (sun 1 Midrand)

<p>yesterday i went to the website of sun 1 Midrand to check their check in times and the website says no hustles you can check in anytime of the day .so i went to the midrand sun 1 and they told me i cannot check-in at 9.30 i have to check at 14:00 .so i told the receptionist to call the manager because the website says a different story ,so when the manager came he told me that I should have gone to their terms and conditions to see the check in time, so i told him that the website is misleading people to come in only to find out that there are cost implications .he started saying they are not a charity case so i will have to pay twice because i have my own theories about their website it does not say whatever am saying .so i asked Mr Van staden what does he mean they are not a charity case because i was not negotiating a discount i was talking to him about what the company is saying on their website and what they are saying at the hotels and they are no signs at the reception that talks about their check in time .</p> <p>i was very disappoint on how rude the manager was to me how do you tell a customer that you are not a charity case you are running a company. i even felt like it was because i was black .he even said the website i opened was not the same as the one he opened. I want to know why I should read your terms and condition before coming in to your hotels .i was chased away like I was taking chances.Managers name :Louw Van staden</p> <p> </p>